CUSTOMER SERVICE AND validation center

Through our customer service centers you can monitor and validate the quality, service and post-sales treatment with your client. We also provide help to increase our customers sales by offering telemarketing service. We offer solutions to provide technical support to your customers.  STI proposes developing an operating system for information management based on the needs of the customer and what they want to offer to customers. Through this method the service and validation center executives will be able to give customers the service they deserve in an efficient manner.

  • Validation of Quality, Service and Post Sales: You will be able to monitor the service provided to customers before, during and after the sale or service, which will allow you to standardize processes and in turn generate quality and added value in each one.
  • Telemarketing: It will facilitate the interaction of the company with customers in a personalized way and without direct contact allowing you to retain and improve your business relationship your customers.
  • Customer Service: With this tool you will be able to carry out the proper inquiry in reference to the relationship with your customers allowing you to know their doubts, problems and suggestions. This will allow for a greater response opportunity to your customers and reduce presentation costs.
  • Technical Support: It is an inexpensive personalized advertising alternative that ensures a broader market coverage, allowing you to produce a greater increase in direct sales.

Since our validation centers are fully automated , this allows us to provide benefits to customers including:

  • Increasing sales.
  • Competitiveness improvement.
  • Customer service focus.
  • Access to call recordings for quality purposes.
  • Constant monitoring.
  • Expediting transactions between customer and company.

Contact US

Customer Service Department
Avenida Roble No 300 suite 904
Colonia Valle del Campestre
San Pedro Garza, N.L. CP 66265, Mexico